Feeling like family at the jewelers! As a Fresno native, I’ve known of Orloff my whole life but last week was the first time walking through the doors. We went in to get a gemstone appraised and were absolutely taken care of. James took the time to get to know us while he was educating us on the stone and what all encompasses an appraisal. Working with our already expedited timeline, he delivered it ahead schedule; that’s stellar customer service! I’m a fan, thank you.
I came to Orloff’s for my first time custom jewelry designing and ordering. Melodie has been so helpful during the whole process. She has the expertise and knowledge that has made my experience a smooth and enjoyable one. Melodie also added a very thoughtful idea of contacting my husband once the ring is complete so he can be the one to surprise me with it. So much attention to detail and consideration goes into the services they provide. Wonderful jeweler!
Kevin at Orloff Jewelers has been incredible! My fiancé and I went in to look and buy wedding bands for our upcoming wedding. We have now been in three different times as well as communicated via text and each conversation has been wonderful! Kevin is very helpful and knowledgeable with a good sense of humor as well. Our wedding bands are absolutely stunning and we can’t wait to use Orloff in the future for future occasions!
I have been doing business with James and Mary Ann for a very long time. Love them both! Everyone is very friendly, knowledgeable and always go out of their way to make sure you are happy with what you purchased. Melody is amazing I love how she will always call me about new stuff and so helpful. Love her too! Thank you for all you do for me.
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